Review

What is the reading for this meter?

• 21453

• 31453

• 31454

A load on meter is when something in the dwelling uses electricity when the meter is being installed or connected.

• TRUE

• FALSE

What are the most common hold conditions?

Which is the correct hold condition for when a meter is in the basement and the basement door is locked?

• LOM

  (Load on Meter)

• Electric Inspection

• CGI

  (Can't get in)

• ED

  (Energy Diversion)

A No Contract situation occurs when an inactive meter has more than ___ KWH of usage?

A customer who was disconnected for non-payment has another person call in claiming to be new tenants to re-establish service. What type of hold would be put on this account?

• ID/Lease Verification

• CGI

  (Can't get in)

• ED

  (Energy Diversion)

• OB

  (Outstanding Balance)

"I am having an addition built on my home, and I need my meter moved to the other side of the home." Is this a DROP SERVICE request?

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• 

Phil was going to do a meter exchange service order. What is the code for the service order that Phil is going to complete?

• SOIS

• SOMO

• SONP

• SOEX

The Metering Team completed the Service Order and the customer calls to see if they can come later. Can you modify this Service Order?

• Yes, you can always modify a Service Order.

• Yes, but only if you update the Service Order right away!

• No, you cannot modify a Service Order that has been completed.

• None of the Above

Service Orders can be created automatically or manually.

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•