LO4 Project Communication

Q1) Who owns the communication plan?

• a) The Project Sponsor

• b) The Project Team

• c) The Project Manager

• d) The Users

Q2) The stakeholder engagement activities are included in the plan?

• True

• False

Answer explanation

True, the plan contains the things the PM must do to ensure communications with stakeholders are managed properly

Q3) When is the communication plan first considered?

• a) Once the stakeholder analysis has been completed

• b) at the start of the concept phasse

• c) at the strt of the project

• d) when the PMP is finished

Answer explanation

The communications plan will be developed from the start of the project and will evolve to final sign off in the PMP.

Q4) How do you know if communication has been successful?

• a) Someone tells the Project Manager

• b) If the project wins and award

• c) It depends on whether people like us or not

• d) There is a built in feedback mechanism

Answer explanation

There has to be a feedback mechanism to ensure that communications have been effective.

Q5) Which of these is NOT an example of a barrier to communication?

• a) Noise

• b) The office environment

• c) Body Language

• d) Risk management

Answer explanation

Risk management is not usually considered a barrier to communications

Q6) Hand gestures in a meeting would be a type of which of these?

• a) Verbal Communication

• b) Written Communication

• c) Body Language

• d) Formal Communication

Q7) The topic of communication overlaps with which other APM syllabus area?

• a) Configuration Management

• b) Change Control

• c) Information Management

• d) Business Case

Q8) Personal preferences on the part of the recipient can be a barrier to communication?

• True

• False

Q9) The cost of project communications needs to be accounted for as a part of the project cost?

• True

• False

Q10) Which of these are a benefit to project communications by understanding stakeholders' levels of interest, power and attitude?

• a) Who is the best person to communicate with each stakeholder

• b) When and how often the communications need to happen

• c) Which particular messages need to be communicated to which stakeholders

• d) Which stakeholder should/should not communicate with each other!