PS FT

To modify occupancy on a OTA extranet, e.g from 1 pax to 2 pax we need to submit the workflow to...?

• all-content

• cases-ops-support

• all-postboarding

The guest has an inquiries regarding their reservation at Origins Ubud. Whom should we forward the email to?

(a)  

What is this all about?

(a)  

For Tech-Only Hotels, we still help them to maintain the rate parity cases

• True

• False

KAB property has an inquiry about the discrepancy calculation on the commission. Whom should we escalate this issue to?

(a)  

An error message in Traveller Payments is returned in these situations: when the Refund amount is > than the Settled Amount 

OR when the booking has a 0.00 balance and is in Cancelled, No Show or Checked-out status

• True

• False

A transaction such as a deposit payment is included in "Revenue Report"

• True

• False

When the status is "Complete checked-out" we can still edit the traveller details

• True

• False

We need to submit workflow on cases-ops-support after editing the room number on HMS so it will reflected on OTA

• True

• False

How much is the sell rates if the commission is 25%

• MYR 106.24

• MYR 99.21

• MYR 74.41

• MYR 86.21