DIRECTV Introductory Training Quiz

How much is the Exclusive Reward card value for a customer signing up new DIRECTV service on Choice?

• $100

• $200

• $300

• $400

Answer explanation

Customers signing up on Choice+ are eligible for a $100 reward card!

What free feature of DIRECTV makes it easier than ever for customers to find their favorite sports content?

• Regional Sports Networks

• Sports Pack

• Sports Central

• NFL Sunday Ticket

Answer explanation

DIRECTV Sports Central brings all your favorite sports content into an easy-to-use interface!

Where is the best place to find local competitor information?

• Google

• Bing

• Competitive Edge

• Directv.com

Answer explanation

Competitive Edge is an amazing tool that is updated weekly and houses all of the details of competitor offers for Internet, Video, and Home Phone!

For a customer signing up new DIRECTV Service, how much is the receiver lease fee on their second receiver?

• $9.99

• $7.00

• $11.99

• $0

Answer explanation

All new customers are now on a lease model for receivers. The first receiver is included as part of the Advanced Receiver Service Fee ($15/month), and each additional receiver is $7.00/month.

Who is Arron's favorite NFL team?

• Cowboys

• Broncos

• Chiefs

• Texans

Answer explanation

HOW ABOUT THOSE CHIEEEEEFFFS!!!

How much is the regional sports fee for zip code 75102? (Remember to use your tools!)

• $7.99

• $9.99

• $11.99

• $13.99

Answer explanation

You can check your customer's individual fee at www.directv.com/sports/regional-sports-fee

How much does the DIRECTV Sports Pack cost per month for a customer signing up on Choice?

• $12.99

• $14.99

• Free For 7 Months then $14.99

• Free for 7 months then $12.99

Answer explanation

New customers through the end of April get Sports Pack free for 7 months, then $14.99/mo