Hospitality & Tourism 3.02 Review Quiz

Hospitality & Tourism 3.02 Review Quiz

9th - 12th Grade

14 Qs

quiz-placeholder

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Hospitality & Tourism 3.02 Review Quiz

Hospitality & Tourism 3.02 Review Quiz

Assessment

Quiz

Business

9th - 12th Grade

Medium

Created by

Charles Furlow

Used 2+ times

FREE Resource

14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why do airlines offer several menu options to accommodate their passengers?

Because table manners differ by nationality

Because dietary habits often vary by culture

Because lunch is usually the largest meal of the day

Because most passengers expect large meals on short flights

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In some cultures, it is proper behavior to present flowers or chocolates to potential business partners before a meeting, while other cultures consider it inappropriate behavior. Which cultural difference does this situation exemplify?

Gift-giving protocol

Dining etiquette

Social status

Gender roles

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which example is a language barrier that might occur in the hospitality industry?

Inappropriate clothing

Incorrect translations

Improper hand gestures

Offensive facial expressions

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important for hotel employees to learn about other cultures?

To eliminate all guests’ complaints

To reduce differences in social classes

To prevent costly bookkeeping mistakes

To avoid offending coworkers and guests

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Paul and Frederick are tour guides with the Global Tour Company. Paul speaks French, and Frederick speaks German. Which type of cultural difference does this situation exemplify?

Gender

Religious

Language

Dining etiquette

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can hospitality and tourism businesses help their employees embrace cultural diversity?

Provide training

Emphasize differences

Develop presentations

Encourage stereotypes

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Hospitality and tourism employees speak different languages, and have different customs and beliefs. Which type of workforce do these characteristics describe?

Homogenous

Collaborative

Diverse

Skilled

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