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TTT - Quiz For Trainers

Authored by Chandana Singh

Professional Development

University

Used 1+ times

TTT - Quiz For Trainers
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20 questions

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1.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Which of the following statements is true about HDFC Life?

Select the correct answer from the list below.

HDFC Life is rated as a Super Brand

HDFC Life is a general life insurance company

HDFC Life has completed 15 years in the life insurance industry

Innovation is one of the EPICC values at HDFC Life.

2.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Who is the CEO and MD of HDFC Life?

Select the correct answer from the list below.

Mr. Deepak Parekh

Mr. Suresh Badami

Ms. Vibha Padalkar

3.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

HDFC Life has the following customer service touchpoints:

1. Branch

2. Call centre

3. Email

4. App

5. Social Media bots (Facebook, WhatsApp and Twitter)

Select the correct answer from the list below.

Yes

No

4.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

The EPICC values in HDFC Life stand for which of these set of values?

Select the correct answer from the list below.

Excellence, People Engagement, Innovation, Career Orientation, Culture

Excellence, People Engagement, Integrity, Customer-centricity, Collaboration

Experience, Patience, Innovation, Career Orientation, Culture

Experience, Patience, Innovation, Customer-centricity, Collaboration

5.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

What is HDFC Life's Customer Promise?

Select the correct answer from the list below.

Insurance selling made simple

Klarify Life

Customer is always right

Life made simple

6.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Mr. Suresh Badami is the Deputy Managing Director and Chief Distribution Officer (CDO) of HDFC Life.

Identify whether the above statement is true or false.

True

False

7.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

HDFC Life has consistently been rated a Great Place to Work.

Identify whether the above statement is true or false.

False

True

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