Unit 410 - Knowledge Check - Consultation

Tick TWO consequences of NOT effectively determining the nature and extent of the colour correction problem.

• Uneven results

• Damage to the scalp

• To reduce injury to the neck

• To reduce the risk on ingrowing hairs

What is the legal significance of questioning the client and recording their responses?

• To meet the client's expectations

• To reduce damage to the scalp

• To provide documented evidence in case of legal action

• To follow the Data Protection Act

You should always record the client's agreement to a colour correction service?

• True

• False

When talking to your client during the consultation, it is important that you don't use what type of speech?

What are contra-indications?

• Skin and hair tests

• Factors that can prevent you from continuing with the service

• Responses from clients to your questions

• Depths and tones on the colour chart

All contra-indications will be obvious.

• False

• True

If your client has allergies you need to carry out which test?

• Incompatibility

• Porosity

• Elasticity

• Skin

Since 2012 it is illegal to use hair dyes on clients under the age of ?

Tick the influencing factors

• Existing colour

• Haircut

• Length of service

• Cost of product

Why are pre-colour treatments used?

• To create a barrier

• To reduce the cost of the service

• To follow health and safety

• To even porosity of the hair