COT 1 Quiz

If the food or beverage is unsatisfactory, servers should apologize the guest and take care of the problem immediately.

• True

• False

______________ is removing items the guest no longer needs throughout the meal.

• pre-busing

• word not listed

• busing

This type of restaurant provides fast service, and may have a drive through.

• fast food 

• cafeteria 

• buffet 

• family restaurant

In this type of restaurant, food is placed on tables and guests walk past and serve themselves; they can do this as may times as they want at one price.

• family restaurant

• waiter service

• buffet

• café

This is the way a meal is served.

• meal placement

• meal delivery

• meal service

• meal position