14 April 2023 Quiz

What are Self Help Services?

• Self Help Services is a tool that afford customers the opportunity to manage their accounts without speaking to a call center agent.

• Self Help Services is a tool that afford customers the opportunity to manage their arrear accounts without speaking to a collections call center agent.

• Self Help Services is a tool that afford consultants the opportunity to manage customer accounts.

• Self Help Services is a tool that afford customers the opportunity to manage their Airtime/Data without speaking to a call center agent.

To who is the Self Help service available to?

• Consultants

• Arrear Customers

• Any Customer

• Managers

What Self Help Options is available to Customers?

• Arrange a Promise to Pay

• Debit order resubmissions

• Request a call back from a Call Center consultant.

• All of the above

What promotion is Vodacom running from the 4th of April?

• Woolworths Vouchers

• Accessory Vouchers

• Sport jersey promotion

• None of the above

Until when is this promotion running?

• 08 May 2023

• 30 April 2023

• 08 June 2023

• 31 May 2023

What Phone deals on Postpaid Core and RED VIP Plans on CBU must a customer get to qualify for this Promotion?

• Samsung S22

• iPhone 14 Pro Max

• Oppo Reno 8 Pro

• Samsung S23 Ultra

• Samsung S22 Ultra

The First ______ customers who purchase the selected deals will receive a voucher.

What is the value of this Voucher they recceive?

• R 1000

• R 900

• R 950

• R 500

On what data is the Easter Campaign running?

• Video Data

• Whatsapp Data

• Bizz Day Data

• Travel Data

True or False: All customer qualify for this campaign.

• True

• False