Functions, Roles, and Skills of a Manager

Which of the following BEST describe a top-level manager?

• They directly interact with the workforce.

• They serve as the firm root of the management system.

• They are also responsible for extracting work productivity out of first-line

          managers.

• They are responsible for heading and putting forth the plans and ideas to

           ensure the welfare of the whole organization.

Who wrote the classic book, entitled The Nature of Managerial Work which

       described a set of ten (10) roles that a manager fills?

• Fayol

• Koontz and O’Donnell

• Mintzberg

• Terry

One of the roles of a manager is to maintain information links both inside

       and outside organization via email, phone calls and meeting. Which role is

       being fulfilled?

• Disseminator

• Liaison

• Monitor

• Negotiator

Which of the following job DOES NOT require technical skills?

• accountant

• engineer

• sales agent

• scientist

One example of this level of management is the Chief Executive Officer (CEO).

• Frontline Managers

• Middle-level managers

• Top-level managers

• none of the above