customer-centric - keputusan strategis dan taktis bisnis ritel berkisar pada pelanggan mereka di masa lalu, saat ini dan masa yang akan datang.

Perilaku Konsumen 3

Quiz
•
Social Studies
•
University
•
Hard
Gulam Hazmin
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Betool Banget
Salah! Salah!
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Limited Problem Solving merupakan proses pengambilan keputusan belanja yang upaya dan waktunya tidak perlu terlalu pusing (banyak mikir)
Bener banget
Salah sih!
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pengambilan keputusan secara kebiasaan bisa juga disebut pembelian rutin.
Betul
Meleset
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CRM adalah singkatan dari Consumer Relationship Management
Bukan. CRM itu Customer Relationship Manager
Bukan. CRM itu Customer Relationship Management
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tujuannya dari CRM Bisnis adalah untuk meningkatkan persentase kunjungan pelanggan ke toko/jasa dari ritel.
Ya iya dong.
Ya engga dong.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Loyalitas pelanggan berarti bahwa pelanggan berkomitmen untuk menolak kegiatan pesaing yang mencoba untuk menarik dukungan mereka.
Yess. That's right!
No, it is not right.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Mengisi form pemesanan bukanlah contoh data mining pelanggan, melainkan untuk keperluan order barang dan pengiriman
Bener sekali
Salah sekali
Create a free account and access millions of resources
Similar Resources on Quizizz
5 questions
kuis CRM 1

Quiz
•
University
15 questions
Pelayanan Keluhan Pelanggan

Quiz
•
11th Grade - University
10 questions
ULANGKAJI TH

Quiz
•
1st Grade - Professio...
10 questions
Final Exam Sample Questions

Quiz
•
University
10 questions
LM_ManPas

Quiz
•
University
10 questions
Pop Quiz - Tatacara Menjawab Panggilan Pelanggan Melalui Telefon

Quiz
•
University
15 questions
PTS Ganjil 2023-2024

Quiz
•
University
10 questions
Pertemuan 11 Supply Chain Management

Quiz
•
University
Popular Resources on Quizizz
25 questions
Equations of Circles

Quiz
•
10th - 11th Grade
30 questions
Week 5 Memory Builder 1 (Multiplication and Division Facts)

Quiz
•
9th Grade
33 questions
Unit 3 Summative - Summer School: Immune System

Quiz
•
10th Grade
10 questions
Writing and Identifying Ratios Practice

Quiz
•
5th - 6th Grade
36 questions
Prime and Composite Numbers

Quiz
•
5th Grade
14 questions
Exterior and Interior angles of Polygons

Quiz
•
8th Grade
37 questions
Camp Re-cap Week 1 (no regression)

Quiz
•
9th - 12th Grade
46 questions
Biology Semester 1 Review

Quiz
•
10th Grade