quản trị học chương 1

Lotte developed a fat-fryer machine that reduced the amount of oil used to fry burgers by 35 percent over its current competitors. This is an example of an attempt to improve the organization's:

•  A. effectiveness.

• B. efficiency.

• C. planning.

• D. organizing.

Four managerial functions arrange in order:

• A. Organizing, Planning, Controlling, Leading

•  B. Organizing, Leading, Planning, Controlling

•  C. Planning, Organizing, Leading, Controlling

• D. Planning, Organizing, Controlling, Leading

A person who is responsible for supervising the organization's use of its resources is known as:

•  A. managers.

• B. normalisers.

•  C. precisionist.

• D. strategists.

Which managers are often called supervisors ?

•  A. First-line

•  B. Middle

• C. Top

• D. Interim

The top managers are responsible for the performance of all the departments in an organization, this is another way of saying that they have:

•  A. restructuring responsibilities.

• B. technical responsibi

  lities.

• C. global responsibilities.

• D. cross-departmental responsibilities.

Which of the following includes the ability to understand, lead, and control the behavior of other workers?

• A. Human skill

• B. Communication skill

•  C. Conceptual skill

• D. Technical skill

The ability of a accountant related to prepare the organization's balance sheet is an example of a(n):

• A. critical thinking skill.

• B. conceptual skill.

• C. technical skill.

•  D. human skill.

........... involves simplifying, shrinking, or downsizing an organization's operations to lower operating costs.

• A. Outsourcing

• B. Restructuring

• C. Streamlining

• D. Insourcing

The trait of a person that is feelling good about himself and the rest of the world is known as:

A. conscientiousness.

B. openness to experience.

C. positive affectivity.

D. extraversion.

• A. conscientiousness.

• B. openness to experience.

• C. positive affectivity.

• D. extraversion.

Trait of a manager to get along well with other workers is known as:

• A. positive affectivity.

• B. agreeableness.

• C. conscientiousness.

• D. extraversion.