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Authored by Mark Alvarez
Professional Development
Professional Development
Used 2+ times

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10 questions
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1.
FILL IN THE BLANK QUESTION
2 mins • 10 pts
Marky want a refund on a "voided" or "debit cancelled" payment. What Macro you will use?
Answer explanation
User is expecting a refund on a "voided" or "debit cancelled" payment
2.
FILL IN THE BLANK QUESTION
2 mins • 10 pts
The user have a duplicate account and their other Venmo account is indebted. What Macro you will use?
3.
FILL IN THE BLANK QUESTION
2 mins • 10 pts
Marky expect a refund from the reversed payment but he has not received it until now for 10 days. What Macro you will use?
Answer explanation
Check this: Missing P2P, in-store QR code, or PWV refund - Venmo said I would be reimbursed to my card or bank account, but I never got the money
4.
FILL IN THE BLANK QUESTION
2 mins • 10 pts
Marky saw a fee in his transaction history and he feels confused about what it is. What macro should you use?
Answer explanation
Check this: What are these fees I see on my transaction history
5.
FILL IN THE BLANK QUESTION
2 mins • 10 pts
Marky is asking if he can do a direct deposit account number. What macro should you use?
Answer explanation
Check this: Tell me if I am eligible for a Direct Deposit account number
6.
FILL IN THE BLANK QUESTION
2 mins • 10 pts
Marky's account is frozen due to Venmo Card Declined. What Macro you will use?
Answer explanation
Check this: My account was frozen due to identity verification. How can I unfreeze it
7.
FILL IN THE BLANK QUESTION
2 mins • 10 pts
Marky asks why not use my Venmo balance first before using my funding source. What Macro you will use?
Answer explanation
Check this: Why don't you pull from my balance first
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