The ability to think about and successfully manage activities, with the help of any available resources, to achieve specific goals is known as one’s planning skills.

• True

• False

Why are planning skills important?

• It helps strengthen our competitive moves.

• It helps in efficient utilization of resources.

• It improves cooperation

• All the above

How to improve planning skills?

• Prioritize the tasks at hand.

• Do it all by yourself

• Don't follow a specific schedule

• All the above

Effectiveness is doing the right things at the right time for the right length of time.

• True

• False

Efficiency means that things are done right at the first time.

• True

• False

Efficiency is about current work and what needs to be done right now.

• True

• False

"I am sorry, thank you for bringing that into my attention" refers to:

• Proactive language

• Reactive language

Reactive people tend to use “I can't”, “If only”, “I have to”. These phrases are shifting the blame to outside circumstances, getting rid of responsibility.

• True

• False

To be more proactive, consciously use phrases like: “I can't”, “I will not be able to”, “I don't want to”.

• True

• False

Effectiveness is about future looking and aspiring for a better future.

• True

• False