Business Letters' Format

There are ___ types of business letters.

• 3

• 4

• 5

• 6

In a letterhead normally it identifies...

• company, address, telephone, fax number, and extension number

• company address, telephone, fax number, and email address

• company location, address, telephone, fax number, and email address

• company name, address, telephone, fax number, and email address

Write the letter's reference using the information below:

Page number: 3

Writer's name: Katherine Sean Perry

File cabinet number: 101

Typist's name: Zahirah binti Abbas

The American's style of writing the date in a business letter is...

• May 14, 2023

• 18.10.2022

• 16 July 2023

• 04/10/2023

Write the correct salutation based on the given address below:

Mr. William Hall,

Chief Executive Officer

Burg Biz Group

303 Persiaran Indah

24000 Kuala Lumpur

Complementary close: use “Yours faithfully” when your salutation is “Dear Sir”, “Dear Sirs” or

• “Dear Mr. Abdullah”

• “Dear Madam”

• “Dear Ms. Rafidah”

• “Dear Madams”