SCOM: Santa

Why Santa Claus is one of the best supply chain and operations managers in the

world?

• his organization is well structured

• he has more than more than two billion customers

• he always delivers the right products,

  at the right place and at the right time

• his supply chain is very complex and its demand is uncertain

Which one is correct?

• The customer department is responsible for processing all the letters from children from all over the world.

• The customer department is

  responsible for buying the desired items from suppliers worldwide.

• The supply department is responsible for processing all the letters from children from all over the world.

• The

  demand data from the supply department is then given to the customer departmen

Since the children’s wishes are country-specific, which team has a significant role?

• global purchasing team

• lead buyers team

• customer department team

• Santa Claus

Since there are

millions of different items in each warehouse, how does Santa Claus do?

• Santa Claus analysed the previous year’s demand

• Santa Claus has established some production facilities and

  located them globally

• Santa Claus organized a network of

  warehouses worldwide

• Santa Claus created optimal layouts

  and pick-up processes in order to find the necessary items quickly and efficiently

What do Santa Claus and his team do in the first 6 months of the year?

• they replenish the

  items and distributes them to different warehouses

• they create a projection of future demand. The basis for

  such a forecast is statistical analysis of the past and identification of future trends

• they schedule the manufacturing processes

• they enlarge the workforce

Which activity(ies) do/does the operations and SC execution comprise?

• transportation

• purchasing

• manufacturing

• all choices are correct