
FNCM - Management Studies 3 - QUIZ 1 of 4
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Business
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University
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Practice Problem
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Doug Gemmill
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55 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
According to Herzberg, what did he feel was the single most important motivator of employees ?
Recognition of Accomplishments
That they come to work on time
They meet the physiological needs of Maslow's Hierarchy
Something Herzberg wished McGregor would have had a Theory on
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
_______ is an active approach using reasoning and bargaining
Passive
Aggressive
Assertive
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
_______leadership wants to get along, too nice & don't state opinions
Assertive
Passive
Aggressive
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the goals of Assertive skills ?
1. Keep something going
2. build individuality
1. Keep building friendship
2. build mutual respect
1. Keep communication going
2. build mutual respect
1. Keep calm & stay strong
2. build communication
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Behavior Comparison - when it comes to GOALS which below avoids conflict
Passive
Aggressive
Assertive
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Coaching relies on WORDS and ACTIONS
TRUE
FALSE
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Behavior Comparison - What the EYES are like for an Aggressive Person
warm and kind
Direct, open, frank
Averted, look down, look away
Piercing, cold, stare down
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