FNCM - Management Studies 3 - QUIZ 1 of 4

FNCM - Management Studies 3 - QUIZ 1 of 4

University

55 Qs

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FNCM - Management Studies 3 - QUIZ 1 of 4

FNCM - Management Studies 3 - QUIZ 1 of 4

Assessment

Quiz

Business

University

Practice Problem

Medium

Created by

Doug Gemmill

Used 27+ times

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55 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

According to Herzberg, what did he feel was the single most important motivator of employees ?

Recognition of Accomplishments

That they come to work on time

They meet the physiological needs of Maslow's Hierarchy

Something Herzberg wished McGregor would have had a Theory on

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

_______ is an active approach using reasoning and bargaining

Passive

Aggressive

Assertive

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

_______leadership wants to get along, too nice & don't state opinions

Assertive

Passive

Aggressive

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the goals of Assertive skills ?

1. Keep something going

2. build individuality

1. Keep building friendship

2. build mutual respect

1. Keep communication going

2. build mutual respect

1. Keep calm & stay strong

2. build communication

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Behavior Comparison - when it comes to GOALS which below avoids conflict

Passive

Aggressive

Assertive

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Coaching relies on WORDS and ACTIONS

TRUE

FALSE

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Behavior Comparison - What the EYES are like for an Aggressive Person

warm and kind

Direct, open, frank

Averted, look down, look away

Piercing, cold, stare down

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