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Hawkz SCS, SPP3.0 Agent OS

Authored by Kim Nobles

Business

Professional Development

Used 2+ times

Hawkz SCS, SPP3.0 Agent OS
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12 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What must now be true to set up Auto Pay (all that apply)

Zero Balance

Check Account Saved

Never had a returned payment

Debit or Credit card method of payment

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Equipment swaps for modems/routers are?

Proactive

Reactive

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Speed will be increased to what speed after migration

Internet 100 or 300 MB

Ultra

Gig

Ultra Gig

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

When does billing begin for new customers (all that apply)

Install Date

One day after Install Date

Once equipment is activated

14 days

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What information can be provided to non-customer to make payment? (select all that apply)

Total Due

Minimum Due

New Promotions

Last payment received

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Like for like Swap is available for all equipment?

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When does/did the first migration begin

3/29/2023

5/20/2023

4/20/2023

5/4/2023

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