SR HE 28 April 2023
Authored by Hernawan Awan
Other
1st Grade
Used 1+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapa Mayoritas harga jual produk, jika seller ingin bergabung Blibli Instore?
Rp 10.000.000,-
Rp 500.000,-
Rp 1.000.000,-
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apabila seller ingin ubah NPWP namun masih edukasi maka cm yang sesuai ?
Merchant Management - Edukasi perubahan profile merchant > Cara ubah data penanggung jawab
Merchant Management - Edukasi perubahan profile merchant > Cara ubah data NPWP
Merchant Management - Edukasi perubahan profile merchant > Cara ubah data PKP
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Jika pesanannya PU Pesanan Diproses Sabtu, 22 April 2023 18:17:01 (belum CX), dan seller meminta untuk trigger driver. apa yg harus agent lakukan ?
Trigger driver dengan cm Order Management - Request hold/retrigger express
Edukasi untuk mencari kurir kembali dengan cara klik tombol "Pesan Kurir Lagi" di BSC
Hold driver dengan cm Order Management - Request hold/retrigger express
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apabila agent berhasil eksekusi langsung ubah tipe penanganan dropship to pickup. Maka gunakan label ?
sc(nama online)
CALL
SCTL
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Jika agent bantu eksekusi untuk pembatalan pesanan permintaan dari customer, maka CM yang sesuai adalah?
Order Management - Request cancel order dari customer
Shipping - Cancel order OOS
order management - customer request
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