COMMS CONTROL

What are the information you need to provide when you are calling Comms Control regarding Medical Incidents

• Caller Name,

  Time of the Incident,

  Age(Adult/Child)

• Gender,

  Details of the inquiry,

  Location; Realms/ BOH

• Level,

  specific location

• All Of the above

As a rides and Attraction Operator, what will you do if you see a child approach you because they are lost

• Inform Team Leader, they will be taken to lost and found

• Watch them cry

• Buy them Ice Cream

• Pay a blind eye

Once you arrive on the ride what will you check first before calling Comms Control

• Control Board whether or not its Green Carded, Handover Form

• Maintenance colleagues

• Quick Passes

• RDRS

What are the reasons that you would need to call Comms Control

• Running Closedown,

  Fire alarm,

• Ride Shutdown,

  suspicious

  package

• Strange Smell or Abnormal noise,

  protein spill

• All Of The Above

If you are looking for a colleague, you need to call Comms Control. True/False

Answer explanation

False

As a Ride Host, you are in need of Park Service/Housekeeping assistance who should you call

• Inform your operator and operator will call Comms Control

• Call Security

• Ask the guest to call Comms

• None of the above

If the park is not busy you are allowed to leave your position as long as you get back once you see guest coming. True/False

Answer explanation

False

If you are hungry you are allowed to bring snacks on your position as long as management and CCTVs can not see you. True/False

Answer explanation

False

When there is a shutdown, what information do you need to provide Comms Control

• Your Ride,

  Your Name,

  Number of guests

• State if its a Running closedown/ shutdown

• Time of shutdown,

  Reason for shutdown,

  position of the vehicle

• All of the above

If parents or a guardian approach you because they lost their kid, what would you do

• Ignore them

• Give them a cold shoulder

• Refer them to lost and found/ Information Point

• None of the above