S | M03 Post-exam

What plays an important role in the overall fairness of the performance evaluation system?

• Good documentation
• Goal setting
• Employee’s self-assessment
• Performance appraisal errors

Which of the following is the most important reason to train managers on performance management processes?

• Increase effectiveness of HR
• Manage risk exposure
• Support organizational goals
• Prevent attrition

What is the best approach to create a positive Return On Investment (ROI) for a training plan?

• Increase the training budget until productivity goals are met
• Change the current key performance indicators
• Establish a learning effectiveness measurement approach
• Implement the balance scorecard methodology

In the measurement of job performance, the use of descriptive words such as "above average, average and below average" on a rating scale is called a

• standard rating scale.
• benchmark rating scale.
• performance rating scale.
• behaviorally anchored rating scale.

In order to attract and retain talented employees, managers will need to:

• delegate development responsibilities to HR.
• identify development opportunities for their staff
• work closely with the internal recruitment team.
• create new positions to engage the people they manage.

Effective succession planning systems are integrated with an organization's:

• recruitment and retention plans.
• mission statement.
• compensation and benefit programs.
• performance management process.

Volunteering, networking, and expanding business knowledge are ways to:

• develop professionally.
• hire successfully.
• get leadership experience.
• give back to the community.

What is the most common mistake in succession planning?

• Focusing only on top management
• Looking only internally for candidates
• Communicating processes only to supervisors
• Relying only on performance evaluations

Which of the following is the most important solution to address lack of trust in the knowledge transfer process?

• Encouraging innovation
• Improving communication
• Increasing rewards
• Implementing job rotations

A company is struggling with hiring new employees due to a tight labor market. How does this impact the company's talent development plan?

• Other companies do a better job of attracting and developing their employees.
• Talent management is likely to become a key source as a competitive advantage
• The responsibility for talent development must shift from the corporation to the individual.
• The job requirements have become more complex over time but the level of candidates' proficiency has not improved much.