9. Which is an important job responsibility for a middle manager?

D. translating goals defined by top managers into action

A. defining the organization’s long-term goals

B. performing tasks that are not related to long-term goals

C. helping top managers define goals

12. Another term for efficiency is ________.

B. doing things at the right time

13. Which of the following might be an example of increased efficiency in manufacturing?

C. cutting the amount of labor required to make the product

A. cutting the price of the product

B. increasing advertising for the product.

D. increasing sales of the product

16. Efficiency refers to ________.

C. the relationship between inputs and outputs

A. the additive relationship between inputs and outputs

B. the inverse relationship between inputs and outputs

17. Good management strives for ________.

B. high efficiency and high effectiveness

A. high efficiency and low effectiveness

C. moderate efficiency and moderate effectiveness

D. low efficiency and high effectiveness

18. A candy manufacturer would increase both efficiency and effectiveness by making ________.

B. better candy at a lower cost

A. the same candy at a lower cost

C. the same candy at the same cost

D. better candy at the same cost

19. A candy manufacturer that made candy at a lower cost without improving the quality of the candy could be said to ________.

D. increase efficiency without increasing effectiveness

A. increase effectiveness without increasing efficiency

B. increase both effectiveness and efficiency

C. decrease both effectiveness and efficiency

31. Today, the basic management functions are considered to be

D. planning, organizing, leading, and controlling

A. planning, coordinating, leading, and monitoring

B. planning, organizing, leading, and motivating

C. commanding, organizing, leading, and decision making

32. The controlling management function is largely a matter of

C. monitoring to see that tasks are accomplished

B. determining what needs to be done

D. enforcing rules for employees

33. Organizing includes

D. determining who does what tasks

A. defining organizational goals

C. motivating organizational members

38. Unlike the manager of a small business, the most important concerns of a manager in a large organization are focused

B. internally, particularly on the allocation of resources

A. externally, particularly on entrepreneurial tasks

D. on planning ways to improve organizational structure

41. Which of the following is a factor in today's tough economic climate that managers do NOT need to deal with?

C. employees who are not eager to work

D. distrust between managers and employees

43. Brenda Kraft has proven herself to be an able manager. Her section has a high project completion rate with the highest-quality product and the lowest defects in her division. In addition, she accomplishes this with fewer full-time people than other managers. Co- workers say that the secret of her success is in her ability to delegate responsibility and her understanding of the basic "management processes." If Brenda accomplished her projects on time with high-quality results, but she took more time than other managers in the process, you could say that as a manager she was

D. effective, but not efficient

A. efficient, but not effective

B. a leader, but not a top manager

C. project oriented, but not effective

14. Which of the following defines a problem in the decision-making process?

A. a discrepancy between what exists and what the decision maker desires to exist

B. a discrepancy between the ideal and the practical

C. something that causes irritation

D. something that calls for attention

15.The decision-making process consists of a series of eight steps that identify a problem and work toward ultimately ________.

A. determining if there is a solution to the problem

C. making a plan to solve the problem

D. breaking down the problem into a series of steps

16. A manager can faithfully execute the decision-making process, but still end up with nothing of value if ________.

A. he fails to identify the correct problem

B. he fails to assign number values to different criteria

C. he solves the problem inefficiently

D. he fails to correctly identify the steps of the process

17. A manager is considering purchasing new computers for her department. The manager spends time assessing the computers her department now has. Which stage of the decision-making process is she going through?

B. identification of decision criteria

D. implementation of an alternative

18. A manager is determining what kind of new computers she should purchase for her department. She has made a list of five different computer models for consideration. Which stage of the decision-making process is this?

B. identification of decision criteria

19. After purchasing new computers for her department, a manager is now comparing the performance of the new computers to the computers they replaced. Which stage of the decision-making process is she carrying out?

B. evaluation of decision effectiveness

D. implementation of an alternative

20. In allocating weights to the decision criteria, which of the following is most helpful to remember?

D. Assign the most important criterion a score, and then assign weights against that standard.

A. All weights must be the same.

B. The total of the weights must sum to 100.

C. The high score should be a 10, and no two criteria should be assigned the same weight.

21. The three main models that managers use to make decisions are ________.

A. rational, bounded rational, and intuitive

B. rational, irrational, bounded rational

C. intuitive, unintuitive, rational

D. bounded rational, intuitive, systematic

22. It is assumed that in most cases, the decisions of all managers are limited by ________.

C. not being able to analyze all information for all alternatives

D. not being able to act rationally or in the best interests of their organization

24. Which of the following is the best definition for the word satisfice?

C. accepts a less than perfect solution

25. A person who satisfices fails to ________.

A. maximize his or her decision

B. understand his or her position

C. accept the truth of a situation

26. Escalation of commitment can occur when people don't ________.

B. want to admit that an earlier decision was flawed

D. understand that conditions have changed

28. An organization's resources identify ________.

A. how the organization gets things done

B. where the organization operates

C. when the organization operates

29. An organization's capabilities identify ________.

D. what the organization can do

C. assets that the organization can rely on

30. SWOT analysis combines ________.

B. external and internal analyses

A. a company's mission with its goals

C. a company's philosophy with its ethics

La la la

Authored by Nguyễn Lương Tường Vi

Architecture

University

Used 8+ times

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53 questions

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

1. An organization is ________.

A. the physical location where people work

perform similar tasks

B. any collection of people who all

C. a deliberate arrangement of people to accomplish some specific purpose

D. a group of individuals focused on profit-making for their shareholders

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

All organizations have ________ which define(s) the organization's purpose and reason for existing.

A. rules

B. structure

C. limits

D. goals

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

3. Which of the following is a key difference between managerial and nonmanagerial employees?

A. Nonmanagerial employees do not oversee the work of others.

B. Managerial employees work longer hours.

C. Managerial employees receive higher pay compensation.

D. Nonmanagerial employees have less formal education.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

4. The primary job of a manager is to ________.

A. coordinate between organization leaders and ordinary employees

B. direct and oversee the work of others

C. tackle tasks that are too difficult for nonmanagerial employees

D. make decisions that help an organization grow

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

5. One of the common characteristics of all organizations is ________ that define(s) rules, regulations, and values of the organization.

A. a stated purpose

B. a systematic structure

C. a set of written bylaws

D. an explicit goal

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

6. The work of a manager ________.

A. is strictly limited to overseeing and monitoring the work of others

B. involves only high-level tasks that require a sophisticated skill set

C. may involve performing tasks that are not related to overseeing others

D. does not involve interaction with nonmanagerial employees

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

7. Supervisor is another name for which of the following?

A. team leader

B. first-line manager

C. top manager

D. middle manager

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La la la

1. An organization is ________.

All organizations have ________ which define(s) the organization's purpose and reason for existing.

3. Which of the following is a key difference between managerial and nonmanagerial employees?

4. The primary job of a manager is to ________.

5. One of the common characteristics of all organizations is ________ that define(s) rules, regulations, and values of the organization.

6. The work of a manager ________.

7. Supervisor is another name for which of the following?

8. Which of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?

9. Which is an important job responsibility for a middle manager?

10. All levels of management between the supervisory level and the top level of the organization are termed ________.

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