Sebat Kuy Ibnul Aziz
Authored by Deta Lestari
Social Studies
Professional Development
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6 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pelanggan masa isolir sementaranya sudah habis. Setelah verifikasi data lolos, agent lakukan akad buka isolir APS.
Benar
Salah
Answer explanation
Akad buka isolir aps disampaikan kepada pelanggan, bila pelanggan ingin buka isolir sebelum masa isolir aps-nya habis
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pengajuan CAPS bulan 10 Mei 2023, pelanggan belum melunasi tagihan April 2023 dan Mei 2023. Pelanggan nantinya tidak dikenakan tagihan penggunaan terakhir.
Benar
Salah
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Input Gdoc CAPS, agent pilih kategori INFORMASI - CAPS
Benar
Salah
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Informasi billing, wajib ada verifikasi relasi.
Benar
Salah
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apresiasi case close, pelanggan dgn Customer Consent NOK perlu verifikasi untuk kirim link berkas kontrak digital.
Benar
Salah
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
PDA dalam satu WITEL, STO beda > nomor IndiHomenya berubah.
Benar
Salah
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