Leadership & Organizational Communication

What is the Montreal School's view on communication in organizations?

• Communication is a tool used by organizations 

• Communication is separate from the existence and identity of organizations

• Communication is integral to the existence and identity of organizations

• Communication only impacts individual interactions within organizations

What are some topics explored in Critical Approaches and Feminist Approaches to Organizational Communication?

• The importance of technology in communication practices

• The role of humor in the workplace

• The influence of national culture on organizational communication

• The role of power, ideology, and resistance in shaping communication practices

Which metaphor is used to examine the complexities of organizational culture and its role in shaping behavior and communication?

• The Systems Metaphor

• The Cultural Metaphor

• The Chaos Metaphor

•  The Structural Metaphor

Which of the following is a model of organizational socialization?

• The 140 Character Résumé

• The Interview as a Tool for Socialization

• Beyond the Leadership Dyad

• Organizational Exit

Which model of decision-making emphasizes involving stakeholders in the decision-making process to increase commitment and lead to better outcomes?

• The Affective Model

• The Cognitive Model

• Workplace Democracy

• Participation in Decision-Making

What is one reason why communication is essential to successful organizational change? 

•  It helps leaders develop new skills.

• It can help prevent organizational crises.

• It ensures that people react positively to change.

• It helps employees understand the need for change and their role in the process.

What is emotional labor in the workplace?

• The ability to understand and manage one's own emotions and those of others.

• The norms that govern emotional expression in the workplace.

• The effort required to manage one's emotions to meet job requirements.

• The ability to cope with workplace stress through self-care practices.

What is the definition of technological processes in an organizational context?

• The use of technology in personal communication outside of work

• The use of technology in financial reporting and analysis

• The use of technology in organizational communication and work processes

• The use of technology in employee training and development

What is organizational change?

• The process of adapting to new circumstances in the market.

• The process of increasing employee resistance in the workplace.

• The process of altering an organization's structure, culture, or processes to adapt to new circumstances.

• The process of avoiding change in an organization.

What are some benefits of having a diverse workforce in an organization?

• Increased creativity

• Better decision-making

• A wider range of perspectives

• Decreased employee turnover