Chapter 15: Troubleshooting Windows Startup

What is responsible for getting a system up and finding an OS to load?

• Windows Boot Manager

• Startup BIOS/UEFI

• Setup BIOS/UEFI

• BootMgr

Under the Advanced Options screen, what is the startup option that should be enabled to view what did and did not load during the bootup?

• Event Viewer

• Safe Mode with Networking

• Boot Logging

• Windows Boot Manager

What command can be used to totally wipe a hard drive clean, including the partitioning system?

• wpeinit

• bootrec

• bcdedit

• diskpart

Choose the command that is used to check for file systems errors.

• chkdsk /r

• sfc /scannow

• bootrec

• mdsched

Which registry files, if deleted, can be restored from those saved in what folder?

• C:\Windows\System32\WinBackup

• C:\Windows\System32\Config\RegBack

• C:\Windows\System32\Config\Hive

• C:\Windows\System32\RegBack

As Windows 10 is loading, assuming it is enabled, which of the following will describe what will happen when F8 is pressed.

• Gives the Command prompt

• Boot in Safe Mode with Networking

• Boot in Safe Mode

• Advanced Boot Options screen appears

Which command can be used to scan for Windows installations not stored in the BCD?

• bootrec /fixmbr

• bootrec /fixboot

• bootrec /scanOS

• bcdedit

Which of the following is responsible for authenticating users?

• Lsass.exe

• Winlogon.exe

• Csrss.exe

• Smss.exe

As an administrator works with various systems, versions and other OS related tools, there will be instances in which starting up a device might lead to a type of stop error.

Which of the following would be a stop error that an administrator might encounter?

• Frequent shutdowns

• Startup error on a black screen

• Hard boot

• BSOD

Knowing what tools can be tried to ensure that a device is operating at peak efficiency is important. Having the skills to be able quickly, easily and seamlessly address system-based issues is extremely to an organization being able to operate effectively.

Which of the following would be one of the first steps to try when addressing powerup issues with a device?

• Startup repair

• Update virus software

• Startup Windows diagnostic tools

• Open the recovery drive