Lesson 2

What is a smart goal?

What is meant by performance management?

What is the first step of performance management?

What most be done after smart goal has been set?

Answer explanation

Managers must monitor employee performance and give feedback, so employees know whether they are accomplishing te goals set

True or False.

Performance management is not an ongoing process.

• True

• False

What is the definition of training?

What does the performance evaluation identifies?

Answer explanation

Employees strength and weaknesses (p.46)

What is put in place to obtain performance goals?

Answer explanation

Training and development plan (p.46)

Training is the efforts put in place to help employees acquire what?

What is the definition of development?