CA Training

Which of the following is not a part of Desk Operations?

• Community Assistants

• Residential Advisors

• Manager of Front Desk and Service Operations

• Community Office Managers

Where is the Student Housing Front Desk located?

• Gillson Lower Level 

• UC 5th floor

• UC 4th floor

• Lone Mountain

How many COM’s are there?

• 9

• 8

• 10

• 2

Q Trak is a communication hub for Desk Ops staff

• TRUE

• FALSE

What day is Mock Move In?

• Tuesday 8/8

• Friday 8/11

• Thursday 8/10

• Wednesday 8/9

What does the acronym COM stand for? 

• Community Office Management

• Community Office Manager

• Community Operations Manager

Building 1 is the larger of the two Lone Mountain East Buildings. 

• TRUE

• FALSE

Which digital resource is the center of information for troubleshooting and looking up answers while at the desk? 

• Slack 

• Google Drive 

• StarRez

• The CA website

What is the Get App? 

• An google form 

• A digital survey

• A mobile app 

• An online portal 

COMs are responsible for holding 5-10 office hours per week at the desk. 

• TRUE

• FALSE