Penanganan Check Out Individual

Penanganan Check Out Individual

12th Grade

15 Qs

quiz-placeholder

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Penanganan Check Out Individual

Penanganan Check Out Individual

Assessment

Quiz

English

12th Grade

Medium

Created by

Santika Yasa

Used 3+ times

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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

....................adalah proses keberangkatan tamu dari hotel setelah masa inap berakhir dan setelah menyelesaikan proses Pembayaran.

Check in

Check out

Walk in

Walk out

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Early check out berarti............

Proses check out setelah waktu check out berakhir (lebih lambat

proses check out sebelum waktu check out dimulai (lebih cepat

Proses check in sebelum waktu yang ditentukan

Proses check in setelah waktu yang ditentukan

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Terdapat beberapa hal yang harus dicermati oleh reception staff sebelum menangani check out process pada expected departure list diantaranya sebagai berikut kecuali.....

Nomor kamar

Jam check out

Alamat email

Transportasi

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Supporting bill harus disusun berdasarkan..............sebelum diserahkan kepada tamu saat proses check out.

Nomor transaksi

Waktu transaksi

Besaran transaksi

Nomor kamar

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Terdapat beberapa jenis bantuan yang mungkin diminta tamu saat proses check out, yaitu kecuali......

Penanganan sarana transportasi

Penyelesaian pembayaran

Penanganan barang bawaan

Pencatatan jumlah barang

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

.................check out yang memerlukan waktu yang singkat dimana petugas reception sudah menginformasikan jumlah tagihan sebelum tamu sampai di lobby melalui surat yang dikirim ke kamar. Sehingga setelah sampai lobby, tamu hanya perlu tanda tangan pesetujuan saja.

Late check in

Late check out

Express check out

Express check in

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

..................adalah kondisi dimana tamu check out melebihi batas waktu check out. Biasanya hotel akan membebankan biaya tambahan kepada tamu.

Late check out

Late check in

Express check out

Express check in

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