Social responsibility in business

What is CSR?

• Corporate Sustainability Report

• Corporate Social Responsibility

• Corporate Success Ratio

• Corporate Strategic Risk

How can a business ensure they provide good customer care? (pick 2)

• Charge customers for calling them

• Respond to emails promptly

• Provide regular customer care training for employees

• Ensure they do not refund their item

Management is responsible towards which of the following?

• All shareholders

• Employees

• Government

• Society

• All stakeholders

Who has responsibility for health and safety at the workplace?

• A. The client and main contractor

• B. Self-employed contractors and employees

• C. Employees only

• D. Everyone at the workplace

Which of the following is/are feature of corporate governance?

• Non- universality

• Ambiguity

• Accountability

• All of these

Which of the following provides the best definition of the concept of 'Green marketing'?

• A. Only using delivery vehicles with a low carbon footprint.

• B. Promoting ecological responsibility in the firm's advertising.

• C. Emphasis on ecological responsibility in all of a company's activities.

• D. Only using 'green' products in your supply chain

Which of the following CSR initiative is concern about the environment?

• A. Company provide training to employees to sustain its daily operation, secure talents and reduce the turnover rate

• B. Company ensure responsible purchasing

• C. Company deal ethically with suppliers and customers

• D. Company setup a circular economy for the complete life cycle of the products