MAP 105 CLO 5 Mastery Review

You answer the phone at your clinic and on the other line you have a patient asking for their lab results. What are you doing next?

• Tell them that the doctor will give them a call back

• Tell them the results are not in yet.

• Tell them the results were normal.

• Tell them that you will check with the doctor and someone will call her as soon as the results have been interpreted

It's 10:00 am and your patient comes in for their lab appointment. You ask them if they fasted as they were instructed and they said "Yes! I didn't eat anything. I only had my small coffee from Star-bees." What do you do next?

• Oh well. Draw the blood anyway and just document it on the chart

• Tell them "drinking coffee is NOT fasting, you fool"

• Tell them they have to wait 3 hours in the office before you draw their blood

• Tell the doctor so they can decide if the blood can still be collected and document it in their chart.

As a medical assistant, you may be responsible for processing tests done in the physician’s office laboratory (POL), including:

• completing the test

• reporting the results to the physician

• preparing the patient for the test

• collecting the sample

Answer explanation

Yup. It's all of them.

A doctor from another office needs lab results for your patient quickly because they are about to perform a procedure. What is the most common way of sending the reports for them to get it quickly?

• carrier pigeon

• fax

• email

• regular mail

Patient X-ray and lab tests should be placed in the medical record according to facility policy, but always in reverse __________ order.

• alphabetical

• chronological

• medical record

• standing

What do you ask the patient before drawing their blood?

• Name and DOB

• Don't.

• Their home address

• "Are you in good hands?"

Complete, thorough __________ ensures that the provider will have detailed notes about each contact with the patient and about the treatment plan, patient responses and progress, and treatment outcomes.

• documentation

• records

• writing

• answers