Business Communication & Management

Being late for an appointment is considered a serious ... in Chinese

business culture.

• virtue

• insult

• subjective

• sensitive

Match the words with their synonyms.

• to attribute

• to plan

• to schedule

• offense

• subtlety

• nuance

• prosperity

• to attach

• insult

• welfare

It took five months of ... between the two parties to have the agreement in place.

• mediation

• negotiations

• virtues

• humility

Like most other American companies with a rigid ..., workers and managers had strictly defined duties.

• counterpart

• composure

• hierarchy

• host

When receiving a business card make a ... of examining it carefully for

a few moments.

• view

• deal

• report

• show

Since there is such a strong emphasis on ​ (a)   in Chinese business

culture, ​ (b)   that you bring a ​ (c)   member of your organization to lead

the ​ (d)   on ​ (e)   .

• hierarchy
• ensure
• senior
• negotiations
• your behalf

“​ (a)   ” is an important concept to understand as a person’s reputation and ​ (b)   rests on this concept. Causing ​ (c)   or loss of ​ (d)   can be disastrous for ​ (e)   negotiations.

• Saving face
• social standing
• embarrassment
• composure
• business

To avoid saying “no” to a person directly use ... answers such as “perhaps”, “I’m not sure”, I’ll think about it”, or “We’ll see” instead.

• ambivalent

• breach

• senior

• disastrous

Managers have to decide how best to allocate the human, physical and capital ... available to them.

• resources

• techniques

• equipment

• material

As well as organizing the work of their ..., managers have to work with people in other areas.

• supervisors

• subordinates

• directors

• employers