Autonomia Financeira
Professional Development
•13 Qs
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Autonomia Financeira
Quiz
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Other
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Professional Development
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Practice Problem
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Easy
Joyce Rodrigues
Used 2+ times
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13 questions
Show all answers
1.
OPEN ENDED QUESTION
10 mins • 5 pts
Qual o objetivo do Piloto Autonomia Financeira?
Evaluate responses using AI:
OFF
2.
MULTIPLE CHOICE QUESTION
10 mins • Ungraded
Como você está se sentindo com esse piloto?
3.
MULTIPLE CHOICE QUESTION
10 mins • 2 pts
Em quais casos realizaremos o cancelamento?
EXCLUSIVO TÉCNICO SEM SINAL
EXCLUSIVO FINANCEIRO DIVERGÊNCIA DE VALORES
EXCLUSIVO MUDANÇA DE ENDEREÇO
ÁREA NÃ CABEADA
EM TODOS OS CASOS EM QUE O CLIENTE SOLICITAR
4.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
Em qual sistema realizaremos as mudanças de pacote nos casos em que o cliente aceitou a oferta?
NETSMS
NETSALES
SOLAR
ACHE AQUI
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Em qual sistema realizaremos a desconexão/retirada de ponto nos casos em que for necessário cancelar?
Netsms por dentro da aba retenção
Solar através do escolha certa
Netsales através da mudança de pacote
Netsms na aba produtos
6.
OPEN ENDED QUESTION
3 mins • 1 pt
Em quais casos devemos abrir a mudança de pacote para acesso virtua?
Evaluate responses using AI:
OFF
7.
OPEN ENDED QUESTION
3 mins • 1 pt
Em quais casos é necessário realizar a retirada de ponto no ponto virtua (internet)? E em quais casos é necessário abri a ocorrência AD2-DX2?
Evaluate responses using AI:
OFF
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