Search Header Logo

Browsing case

Authored by Training Team

Computers

KG

Used 17+ times

Browsing case
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q- While escalating ''Browsing'' case, we will ask CST for 2 mobiles numbers:

: هنطلب من العميل رقمين موبايل Browsing اثناء تصعيد مشكلة

TRUE

FALSE

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q-For ADSL CST, MTU value:

:الخاص به MTU قيمة ADSL العميل

1490

1420

1450

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q- The first priority goes to:

: الاولوية تذهب الى

We DNS

Google DNS

Open DNS

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q- We can use ….. Command to get the IP of any Domain

Domain الخاص بأى IP نقدر نستخدم الامر..... للحصول على

Ping

Nslookup

Trace

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q- CCA will add DNS on device [TCP/IP] settings instead of CPE if certain device affected

وذلك بدلا من الراوتر لو المشكلة فى جهاز معين(Pc-Mobile) فى اعدادات الجهاز DNS موظف خدمة العملاء هيضع

TRUE

FALSE

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q- CST has browsing all sites issue, Ping google domain: ''Reply'', CCA next action:

: الاجراء التالي Ping google domain: Reply فى كل المواقع وبعد عمل الامر Browsing عميل يواجه

Add WE DNS

( We Dns اضافة )

Add Google DNS

( Google Dns اضافة )

Adjust MTU

( MTU تعديل قيمة )

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Q- CST has browsing issue only in ''Facebook.com'', Your action:

: فقط ) ماهو الاجراء المناسب )Facebook فى Browsing عميل يواجه مشكلة

Reset and reconfig CPE

(اعادة ضبط للراوتر)

Escalate to Noc

( Noc تصعيد لقسم )

Restart Port

( تنشيط البورت )

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?