
Digital Bisnis A
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Business
Professional Development
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40 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Salah satu Quote terkenal Bill Gates untuk digital marketing adalah
Content is King
If your business is not in internet then your business is out of business
Learn from your unhappy customers
If i was down on my marketing budget i will spend it on PR
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Salah Satu AARRR metrics, kecuali..
Activation
Awareness
Retention
Revenue
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pembelajaran terpenting dari Zappos adalah?
Menjual Sepatu secara online adalah ide bisnis yang menarik
Fokus ke core business saat bisnis gagal
Menjadi yang terbaik di customer service
Perubahan Strategi untuk lebih adaptif
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Keuntungan Perusahaan Telco saat berinvestasi ke Customer Experience, Kecuali
Peningkatan loyalitas pelanggan
Pengurangan biaya operasional
Peningkatan Saham
Optimisasi budget
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Istilah dimana Perusahaan dapat berinteraksi dengan pelanggan dengan channel apapun adalah?
Integrated Customer Relationship Management
Seamless Integrated Omni Channel Experience
Customer Obssessed
Seamless Customer Experience
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Teori Golden Circle diperkenalkan oleh
Bill Gates
Steve Jobs
Mark Zuckerberg
Simon Sinek
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dalam Teori Lean Startup, Validasi berikut harus dilakukan, kecuali?
Product Validation
Revenue Validation
Business Model Validation
Customer Validation
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