Digital Bisnis A

Digital Bisnis A

Professional Development

40 Qs

quiz-placeholder

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Digital Bisnis A

Digital Bisnis A

Assessment

Quiz

Business

Professional Development

Hard

Created by

telkom dsg

Used 2+ times

FREE Resource

40 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Salah satu Quote terkenal Bill Gates untuk digital marketing adalah

Content is King

If your business is not in internet then your business is out of business

Learn from your unhappy customers

If i was down on my marketing budget i will spend it on PR

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Salah Satu AARRR metrics, kecuali..

Activation

Awareness

Retention

Revenue

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Pembelajaran terpenting dari Zappos adalah?

Menjual Sepatu secara online adalah ide bisnis yang menarik

Fokus ke core business saat bisnis gagal

Menjadi yang terbaik di customer service

Perubahan Strategi untuk lebih adaptif

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Keuntungan Perusahaan Telco saat berinvestasi ke Customer Experience, Kecuali

Peningkatan loyalitas pelanggan

Pengurangan biaya operasional

Peningkatan Saham

Optimisasi budget

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Istilah dimana Perusahaan dapat berinteraksi dengan pelanggan dengan channel apapun adalah?

Integrated Customer Relationship Management

Seamless Integrated Omni Channel Experience

Customer Obssessed

Seamless Customer Experience

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Teori Golden Circle diperkenalkan oleh

Bill Gates

Steve Jobs

Mark Zuckerberg

Simon Sinek

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Dalam Teori Lean Startup, Validasi berikut harus dilakukan, kecuali?

Product Validation

Revenue Validation

Business Model Validation

Customer Validation

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