Analyze, Improve, and Control

Which is not a tool under Analyze Phase?

• Fishbone Diagram

• Brainstorming

• Data Collection Plan

• 5 Whys

TRUE or FALSE: Fishbone Dot Voting is used when you have too many issues and you have limited quantitative data

• TRUE

• FALSE

C in SCAMPER stands for

• Change

• Combine

• Cut

• Create

TRUE or FALSE: You need to ask exactly five (5) number of whys to get to the root cause

• TRUE

• FALSE

Low Effort + Low Impact = ?

• Low Hanging Fruits

• Quick Wins

• Major Projects

• Not Worth Doing

Which should be prioritized first in the Impact Effort Matrix?

• Low Hanging Fruits

• Quick Wins

• Major Projects

• Not Worth Doing

TRUE or FALSE: Risks are included in the Improve Action Plan

• TRUE

• FALSE

A Pareto Chart is also called the following, except:

• Pareto Principle

• 80/20 rule

• Rule of the significant few

• Brainstorming

TRUE or FALSE: In LSS, you create solutions for the symptoms.

• TRUE

• FALSE