Wk. 2 Story time with Ibarra, Lineback & Morgan

Which of the following is not a characteristic of effective communication?

• Provide provide practical information

• Keeps the audience guessing with vague information

• Offer compelling arguments and recommendations

• Clarify expectations and responsibilities

By good "storytelling," the authors, Ibarra and Lineback, mean accounts that are true and so engaging that listeners feel they have a stake in your success

• True

• False

What is the correct definition of the "you" attitude?

• Emotional intelligence (EI)

• The conventional communication process

• Understanding, respecting, and meeting the needs of your audience members in contrast to the messages that are about the speaker

• Digital media

What is the definition of professionalism?

• Giving vague information to employees

• The system used to deliver a message

• The quality of performing at a high level and conducting oneself with purpose and pride

• A method of constructive feedback

What does it mean to tell a coherent story?

• Tell a story that suggests our lives are series of linked events that makes sense (the past relates to the present, and will relate to the future)

• A story that is made up of transitions

• A story that includes only what we are good at

• A story that explains our childhood