
CRE Online Training
Quiz
•
Professional Development
•
Professional Development
•
Medium
Anand Siva
Used 9+ times
FREE Resource
10 questions
Show all answers
1.
OPEN ENDED QUESTION
1 min • Ungraded
Employee ID/ESMS ID
कर्मचारी आईडी/ईएसएमएस आईडी
Evaluate responses using AI:
OFF
2.
OPEN ENDED QUESTION
1 min • Ungraded
Your Name
आपका नाम
Evaluate responses using AI:
OFF
3.
OPEN ENDED QUESTION
1 min • Ungraded
Dealer Code/Dealer Name
डीलर कोड/डीलर का नाम
Evaluate responses using AI:
OFF
4.
OPEN ENDED QUESTION
1 min • Ungraded
Region/ State/ राज्य
Evaluate responses using AI:
OFF
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
If the customer resist coming to the workshop because of charges are high, we should always
यदि ग्राहक शुल्क अधिक होने के कारण कार्यशाला में आने से कतराते हैं, तो हमें हमेशा ऐसा करना चाहिए
Offer Discounts
छूट की पेशकश करें
Offer Free Gift
मुफ़्त उपहार ऑफ़र करें
Offer Washing coupon
वॉशिंग कूपन ऑफ़र करें
Explain about trained mechanics, genuine spare and parts and certified tools and equipment
प्रशिक्षित मैकेनिकों, असली स्पेयर और पार्ट्स तथा प्रमाणित औजारों और उपकरणों के बारे में बताएं
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
While calling to the customer, after the introduction of self and workshop we should
ग्राहक को कॉल करते समय, स्वयं और कार्यशाला के परिचय के बाद हमें _______ करना चाहिए
Confirm the customer name
ग्राहक के नाम की पुष्टि करें
Seek permission to talk
बात करने की अनुमति मांगें
Tell objective of the call
कॉल का उद्देश्य बताएं
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Before ending the call we should ________
कॉल समाप्त करने से पहले हमें _______ करना चाहिए
Confirm the customer name
ग्राहक के नाम की पुष्टि करें
Seek next appointment
अगली नियुक्ति की तलाश करें
Summarise the main points of the call
कॉल के मुख्य बिंदुओं को संक्षेप में बताएं
Tell objective of the call
कॉल का उद्देश्य बताएं
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