Quiz 4 : Roll order reason code (Part 2)

SI was sent already by BL Team and Doc cut was correct but booking roll by carrier log NC under reason code. Check with carrier why the booking rolled when SI sent keep Armi & Jin in CC.

• CA - Advanced Cut-Off

• X - Plant docs not on time

• CA - Admin Roll

Cutoff update received from Carrier but you did not process the change in EGS timely or incorrectly. Reason code will be?

• CA - Advanced Cut-Off

• Check with Armi, Jin on how to proceed

• X - Plant docs not on time

Cutoff update received from Carrier but notification was not received on time for Booking agent to process. (Notification was received after hours or weekend). Suitable reason code?

• X - Plant docs not on time

• CA - Advanced Cut-Off

• CA - Change of Vessel and ETA

No notification received from Carrier on cutoff advancement/change. Email carrier to advise why booking was rolled when did not receive notification and keep Jin & Armi in CC.

• X - Plant docs not on time

• CA - Advanced Cut-Off

• CA - Admin Roll

If Doc cut Matches the last cutoff update from Carrier, Then check if Ship Notice was received from Warehouse. If Ship Notice was NOT received on time. (Less than 2 hours before Doc cut - After Doc cut)

• X - Plant docs not on time

• CA - Advanced Cut-Off

• CA - Admin Roll

If Doc cut Matches the last cutoff update from Carrier, Then check if Ship Notice was received from Warehouse. Ship Notice was received on time. (More than 2 hour before Doc cut). Email BL Team to advise and put Armi & Jin in CC.

• CA - Advanced Cut-Off

• X - Plant docs not on time

• Armi or Jin will advise reason code

If BL team missing LC details. Example : TAX ID or CAS provide insufficient details for SI. Log nc reason code will be

• X - Documentation not on time

• X - L/C issues or recycle

• CU - Customer change request

Previously order vbsed after sometime exxon request UNVBSED for change plant,RDD,material,container count use this RC

• X - Beyond weekly allocation

• X - L/C issues or recycle

• CU - Customer change request

Any request come from customer do adjustment in ETA,ETD Example postpone or advance the order. Suitable reason code to log nc is.......

• CU - Customer change request

• X - Warehouse related

• X - L/C issues or recycle

Carrier roll booking due to no container allocation or container damage or rejected. Please log nc under reason code.....

• CA - Container availability

• CA - Change of Vessel and ETA

• CA - Admin Roll