Unearth the facts

What is the purpose of KYC?

List out the documents that we accept as valid address proof for ID verification.

What is the validity of Indian Passports?

• 10 years only

• 5 & 10 years

• 10 & 15 years

• 5 years only

A user uploads a masked Aadhaar card after renewing his subscription; previously, he had uploaded a DL. In this scenario, can we verify the user, or should we request alternative documents?

Will a Plan B user undergo KYC verification? ​ ​ ​ (a)  

• No
• Yes

Which point in the Marrow policy describes the reasons for blocking a user's account (including but not limited to)?

• Point 18. g and h

• Point 17.1

• Point 19.3

• All of the above

What policy should be addressed to a free user whose device is blocked from accessing a Pro user account, who contacts us stating that they want to purchase Marrow and have tried using their friend's pro account is?

• Policy 1.2

• Policy 12.2

• Policy 2.1

• Policy 1.5

What are the reasons that can lead to an "OTP blocked" status?

Is it permissible to play Marrow videos simultaneously? ​ (a)  

• No
• Yes

According to the Marrow policy, how many devices can a Marrow user use simultaneously?

• 1

• 2

• 3

• No limit for devices