Motivating Employees

Benefit of a well-motivated workforce:

• • low labour turnover

• low output per worker

• • high rates of absenteeism

• • high rates of strike action

According to Maslow’s hierarchy of needs - food, rest, recreation, shelter fulfill which needs of an employee?

• self-actualisation

• esteem needs

• physiological needs

• social needs

0. All individuals are motivated by personal gain and therefore, if they are paid more, they will work more effectively.....stated by:

• Herzberg

• Maslow

• 0. F.W. Taylor

From the following which is a financial reward?

• discounts on the business’s products

• bonus

• company vehicle

• free accommodation

___________ involves workers swapping around and doing each specific task for only a limited time and then changing around again.

• Job enrichment

• Job rotation

• Team working

• job satisfaction

_______ is the amount paid to an employee for one hour of work.

• Time rate

• 0. Piece rate

0. Possible limitation of time rate is:

• • Good and bad workers get paid the same amount of money

• encourages workers to work faster and produce more goods

According to Herzberg, humans have two sets of needs; one is for the basic needs, which he called ‘_________ factors.

• motivators

• hygiene

According to Herzberg, company policies and administration are:

• Motivators

• ‘Hygiene’ factors

Having status and recognition, achievement, independence will fulfill which needs of an employee?

• self-actualisation

• esteem needs

• safety/security needs

• physiological needs