dee18sorm

Scheduling store partners based on the time required to complete forecasted customer transactions and sales.

• Activity-based Scheduling.

• Scheduling

• Actual Transactions

• Actual minimum ideal coverage hours

The minimum ideal coverage hours calculated by the LST after users have entered the actual transactions half-hour for a past week.

• Activity-based Scheduling

• Actual minimum ideal coverage hours

• actual transactions

• Ideal minimum coverage

The sum of the transactions that actually occurred on a specific day.

• Actual Transactions

• Actual Half Hour Transactions

• Actual Minimum Ideal Transactions

• Actual Transactions by Half Hour

Describes a task that is focused on directly related to serving customers; also the scheduling of partners for such tasks.

• coverage

• non-coverage

• customer focus

• customer facing

the balancing of customer workload among partners scheduled during a shift. This also describes a partner's position in the store.

a prediction of sales or transactions for a future week.

The minimum ideal coverage hours calculated by the LST after users have entered a specific information for a future week.

• Ideal Minimum Coverage

• Forecasted Minimum Ideal coverage Hours

• Forecasted Sales

• customer count

The counter area where beverage and food orders are handed off to customers.

recommended minimum hours needed to support customer-driven work including open and close tasks.

• Ideal Minimum Coverage

• Forecasted Ideal Minimum Coverage

• Actual Minimum Ideal Coverage

a customer-driven business information that establishes the parameters of store operations for the LST.

• input worksheet

• customer count

• forecast

• key metrics