Take Orders

What should you do after you have presented the menu to the customer?

• Check if the customer is ready to take order.

• Inform the customer of promotions.

• Walk away.

• Stand at the table quietly.

Why do you need to inform the customer of promotions?

• To confuse the customer with more choices.

• To force the customer into buying more food and beverage.

• So that the customer is aware of the food or beverage that are of a better value.

• To make myself look busy working.

How do you check that the customer is ready to place order?

• By waiting for the customer to shout for service.

• By asking the customer if he/she is ready to place order.

• By asking the customer if he/she wants to make payment.

• By asking the customer how his/her day has been.

How should you record the order in the Order Chit?

• I should write down the order legibly.

• i should write in short forms that only I can understand.

• I should write down one item on one page.

• I should scribble illegibly.

Why must you repeat the order to the customers?

• To ensure that the order is recorded inaccurately.

• To confirm that the order Is recorded with 100% accuracy.

• To confirm that the customer is not hard of hearing.

• To ensure that the customer has a good memory.