Bellboy The HIS

The person who assist the guest's luggage and provides other services may needed in the hotel, called ?

• Bellboy
• Concierge
• Receptionist
• Housekeeper

Department in the hotels that responsible for assisting luggage, valet, and other services in hotels called ?

• Butcher

• Security

• Concierge

• Room Service

Below are the grooming standard as bellboy or porter, except ?

• Maintain body odor

• Clean and pressed uniform

• Colored hair

• Basic jewelry

The mindset that need by the bellboy all over the time is __________ service orientation.

Why as a bellboy must knowing the procedures of safety and emergency ?

Some tips for effectively handling guest luggage is ?

• Used proper lifting technique

• Careless with the belonging

• Asking assistance

• Not thank to guest

Please mention and describe at least 5 points of guidelines for effectively handling guest's luggage.

One of job desk from Bellboy/porter is to liaise with Front office and other departments, please mention and give example for 4 collaboration.

Please mention at least 5 personal characteristic that required of a Bellboy/porter

The Bellboy/porter have to maintain and ensure their hair length, hair style, and use of normal smell of perfumes or colognes, above is definitions of ?

• Standards of smell

• Dress code and uniform

• Safety and emergency procedures

• Grooming standards