
Post Test CA Soft
Quiz
•
Business
•
Professional Development
•
Practice Problem
•
Medium
Septian Dwi C
Used 1+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Customer Attribute (CA) Soft Competency merupakan kualitas pelayanan yang berdasarkan parameter dan bobot penilaian dari sisi cara berbicara yang terdiri
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Penilaian berdasarkan pada semangat dan kemauan agent untuk berinteraksi dengan penelepon adalah penilaian untuk
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Menunjukkan sikap enerjik dan antusias perlu dilakukan sebagai bentuk
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Berikut ini adalah tips meningkatkan energy ketika berbicara kecuali
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Besarnya volume suara berdasarkan ukuran
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Berikut ini adalah alasan kenapa Volume Penting saat Berbicara..
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Berikut ini adalah tips menstabilkan volume kecuali
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