Search Header Logo

Product Activation - Non Live Training

Authored by CS Xendit

Other

Professional Development

Used 2+ times

Product Activation - Non Live Training
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the Macro title that can be used when merchant informed that they have received email regarding Product Activation?

Probing Email Account Product Activation (IND/ENG)
Document Resubmission on Product Activation
Cards Activated by MO
Probing advise account product activation [IND]

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Agent can escalate to MO if Merchant confirmed that they haven’t got any email in regards to their channel activation status

TRUE
FALSE

3.

MULTIPLE SELECT QUESTION

1 min • 1 pt

What are the requirements of merchant to be onboarded for Indomaret Activation?

Account type registered as a business entity (PT, CV) in Indonesia
High transaction volume > IDR 100mio/month

The website is active for more than 1 year.

Merchant already live with Xendit >2 years

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Return/refund policy is one of the requirement for merchant to activate BCA VA (can see in Best Practices for Merchant's website)

TRUE
FALSE

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Merchant and Xendit Logo are two of the minimum requirement to activate merchant's BCA VA

TRUE
FALSE

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the meaning of status awaiting_tnc_from_customer in OVO Activation?

The request for activation is being reviewed by OVO
Xendit have received the request for OVO activation
Merchant need to sign Terms and Condition document
OVO already activated

7.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Usually awaiting_info_from_merchant in Shopeepay happens because of the merchant website not pass and the failure reason can be...

Website is not brand.com

Not Acceptable social media pages

Approved micro e-comm and merchant did not provide app
Website is not ready to use

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?