Mid Term Recap

Which of the following staterooms offer the Royal Genie?

• Aqua Theatre Suite

• Royal Loft Suite

• Junior Suite

Are transfers included in the AIR2SEA cost?

• True

• False

Which will be a great option to assume the sale?

• I can put the reservation on hold if you like

• You selected an excellent price! What last name do you want to put on the reservation?

• You can call back after you spoke with the other people on the reservation

Which will be the correct process to have the RCTP for some of the guest on the bkg and not all of them?

• Contact AON

• Add the RCTP on Legasuite

• Add RCTP for some guest is not an option

How many days prior to the sailing we can add the Flights on AIR2SEA?

• 330

• 5

• 15

• 4

Which is NOT a good way to ask for the sale? (select all that apply)

• This is the last room we have available, and this stateroom fits your budget. Lets go ahead and make the reservation.

• Would you like me to email the quote to you?

• To secure this amazing vacation we found, what credit card will you be using today?

• By putting down a refundable deposit we can lock in this amazing promotion, and it’s a really good price!

• The price is 30,000.00 and it sounds expensive, lets look for another option

For a sailing on SY for 5 nights on a 4D for 2 guest how much of a deposit do I need to make the reservation?

• $100.00

• $1000.00

• $750.00

• $500.00

The Regional Motorcoach (Bus) program is still available.

• True

• False

What is the code we need to add and what comment to make a special celebration for a Birthday?

• BRTH – Cake

• SPML- Cake

• DSBL – Celebrate

• BRTH – Celebrate

We guarantee our guests will get to their cruise even if there is a delay for their flights if they booked with air2sea

• True

• False