Uphealth Transparency/Intervention Quiz

1. Interpreter: Yeah, I'll ask for a repetition. ¿Señor, puede repetir? ¿Dónde trabaja? 

Provider: Interpreter, yesterday? 
Interpreter: She said yes. 

What is wrong in this segment?

• Interpreter doesn't identify as the interpreter with either party.

• Interpreter is using first person.

• Interpreter is using third person.

• Interpreter is answering whatever.

2. Provider: Yeah, just because of, you know, how big he is. 

Interpreter: Sorry, this is the interpreter, did you say because of how big he is? Could you please, I mean, be more specific? 

Provider: Sure when our BMI exceeds 99%... [extends on long segment] 

Interpreter: Sí, por lo grande que es él...

What is wrong in this segment?

• Interpreter is being nosy

• Interpreter didn't inform the LEP of the clarification to be made.

• Interpreter is using improper syntax.

• Interpreter is extending call time.

Provider: [Long segment] ...as well as a humidifier in the bedroom to make his nose more moist while he's sleeping. 

Interpreter: Intérprete aquí, voy a pedir una repetición. Interpreter here, could you repeat after the part with the vaseline?  

Provider: Yes, the bedroom humidifier to increase the moisture in his nose while he sleeps. 

This statement is correct.

• True

• False

5. Provider: Is that through his ventilator? 

Interpreter: Muy bien y él tiene su inhalador? 

LEP: Inhalador, inhalador, ¿inhalador... de nebulizarlo o qué quiere decir con inhalador? 

Interpreter: What do you mean by that? 

Provider: Does he still have the home ventilator? 

Interpreter: Oh, éste es el intérprete, disculpe, ¿la pregunta es si él aún tiene el ventilador en casa? 

What tool could have helped here?

• Clarification

• Repetition

• Dictionary check for the word ventilator

6. LEP: Yoangel con Y. 

Interpreter: I'm sorry this this is the interpreter speaking and I just want to verify that I got correctly. Disculpe, me dice usted Yoangel?  

What is wrong in this segment?

• Interpreter is using 1st person

• Interpreter used 3rd person

• Interpreter didn't introduce himself as the interpreter to the LEP.

7. Interpreter: I'm sorry, this is the interpreter speaking. It was breaking up a little bit on the sentence, would you please repeat it? 

Provider: That's OK. As a reminder, this condition and the other two will speak about today. They only happen if your partner also carries the same conditions as you, and that's not very common. 

Interpreter: Disculpe, estaba pidiendo una repetición 

What is wrong in this segment?

• Interpreter didn't render the segment

• Didn't identify as the interpreter with the LEP

• Interpreter's internet lagged.

• It's not wrong

LEP: Yo desayuné. 
Interpreter: I'm sorry, this is the interpreter speaking. I'm going to ask for repetition. Disculpe señora puede por favor repetirlo? 

What is wrong with this segment?

• Used 3rd person

• It's not wrong

• Didn't introduce himself as the interpreter with the LEP

10. Interpreter: It's totally wrong, as I'm telling you. 

Provider: It's totally wrong? Can you repeat? 

Interpreter: The answer was that's totally wrong. 

What is wrong with this segment?

• Interpreter used 3rd person Interpreter used 3rd person (e.g. He said/She said...).

• Interpreter didn't introduce himself as the interpreter

• The interpreter was mean

• The interpreter didn't inform the LEP about the interaction

11. Interpreter: Como ha estado en las ultimas semanas? 

LEP: Mande? 

Interpreter: Como ha estado en las ultimas semanas? 

What is wrong in this segment?

• didn't notify the provider that he was going to repeat himself

• Interpreter used 3rd person (e.g. He said/She said...

• It's not wrong

• Interpreter didn't introduce himself with the LEP

12. LEP: No, yo vivo en una traila. 

Interpreter: En una? 

LEP: Traila. 

Interpreter: En un trailer? 

What is wrong with this segment?

• Traila is not a word

• Interpreter was rude

• Interpreter didn't use the proper intervention tool

• Interpreter was demeaning with his expression.