Chapter 1 Practicum -2023-2024

The main duty of a phlebotomist is to

• a interpret laboratory values
• evaluate blood specimens
• process blood specimens
• collect blood specimens

The healthcare professional who has the greatest control over pre-examination variables during blood collection is the

• phlebotomist
• pathologist
• point-of-care

Which of the following is the fastest-growing type of facility that provides job opportunities for phlebotomists?

• Physician offices
• Home healthcare
• Insurance companies
• Ambulatory care center

Label the processe of communication

a

b

c

d

Feedback

Receiver

Sender

messeage

sets standards for laboratory testing

• CDC
• CLSI
• FDA

regulates the internal handling of medical waste

• EPA
• CDC
• FDA

Becoming ____________ or licensed as a phlebotomist sends a positive message to patients.

• phlebotomist
• point-of-care
• certified

The term used to describe tests that are performed at a patient's bedside is

• pathologist
• point-of-care
• certified

The medical doctor who works in the laboratory is the

• certified
• pathologist
• phlebotomist

Evaluate which of the following scenarios would best contribute to customer satisfaction.

• A medical office receptionist tells a patient to "have a seat" without making eye contact.
• A phlebotomist fumbles with equipment assembly prior to the blood collection.
• A healthcare worker encounter a lost visitor and assists this person to his destination.
• A medical assistant is always dressed in the latest fashions and jewelry.