ACE DAY 4

ACE DAY 4

Professional Development

10 Qs

quiz-placeholder

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10 Qs

ACE DAY 4

ACE DAY 4

Assessment

Quiz

Other

Professional Development

Medium

Created by

NANDU RAJ

Used 88+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What will you do when a customer wants to

make reservation for a group of 12 at the reservation counter?

Offer a reservation slip asking for his travel details

Inform him to contact the IndiGo call centre for this particular reservation

Request him to contact the group

desk and provide the Email ID

Inform him/her that IndiGo

does not allow

group requests at any airport

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What is the full form of

OTT?

On Time Text

On Time Turnaround

On Time Flight

All of the above

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What is LRT?

Limited Release Tag

Luggage Release Tag

Locate and Retrieve Tag

None of the Above

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

IndiGo staff is travelling as SLT/SOD.

He/She reports at your counter for check-in

and wants a premium seat. What would you do?

Will assign

Will assign only if staff is willing to pay

Ask my supervisor

None of the above

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Mrs. Chopra is travelling with her 36 month old twins and wants the seats

together. Can we

assign seats on the same row?

YES

NO

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

SSR stands for

Special Service Request

Special Service

Redeemed

Special Service Requirement

7.

FILL IN THE BLANK QUESTION

10 sec • 1 pt

In a ___________

Flight, Customer gets 2

Boarding passes & gets his/her luggage at the final destination

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