A customer is considering appending new features to the project deliverable. Before a project team member begins working on these new features, which is a mandatory step?

• Gain approval from the Project Manager

• Gain approval from the Project Sponsor

• Ensure the change control board (CCB) approves

• Ensure key subject matter experts (SMEs) approve

A project is at the planning stage of the project. The Project Manager realizes that producing a complicated multi-functional application is not feasible with the current resources and decides to hire more resources to produce the application. The Project Manager identifies and contracts short-term resources. Which of the following risk response strategy represent this scenario?

• Mitigate

• Transfer

• Accept

• Avoid

A Project Manager has performed the following steps:

I. Finished a major IT deployment project.

II. Confirmed with the release manager that all systems are working.

III. Confirmed that functionality has been verified by the quality assurance team.

IV. Informed the customer.

Which of the following is the next step the Project Manager should take?

• Update the risk register, stakeholders, and team members

• Add the lessons learned to the organization knowledge base

• Ensure that the procurement plan is closed out

• Review, verify, and complete the release documentation

After realizing that a lack of resources on a project with an increasingly high workload, management outsources some significant tasks to keep the project on schedule. What should the Project Manager do in this situation?

• Revise the procurement management plan
• Review the communications management plan
• Escalate to the project sponsor
• Prepare an organizational chart

A project has the following need: I. Nine hundred resource hours must be outsourced. II. Because of internal policies, all providers must be provided with the same information about the requirements. Which of the following action should the Project Manager take to ensure this?

• Hold direct negotiations with each provider
• Ensure the procurement management plan is sent to each provider
• Conduct a bidder conference with the providers
• Have each of the providers added to the stakeholder register

A company has a goal of increasing customer satisfaction within four months. A project is initiated to meet this goal. The Project Manager needs to identify best practices. Which of the following, the Project Manager should utilize to achieve this?

• Benchmarking
• Interviews
• Facilitation
• Affinity diagram

When a customer identifies performance issues with this product, a new product is released. The Project Manager realizes that cost of quality (COQ) should have been used to estimate this cost. Which of the following category of COQ should the Project Manager have used?

• External failure costs
• prevention costs
• Appraisal costs
• Cost-benefit analysis

The Project Manager is conducting a risk analysis based on a high-level scope and using expert judgement to prepare a document. What is the Project Manager doing, based on the description of the activity?

• Creating the project management plan
• Preparing a project scope statement
• Preparing a risk management plan
• Creating a project charter

A Project Manager realizes that stakeholder interests will conflict on a project and decides to utilize a stakeholder engagement assessment matrix. The matrix pinpoints an influential stakeholder who is contrary to the project. The Project Manager requires to align this stakeholder's expectations. What should the Project Manager do to achieve this goal?

• Convey the stakeholder engagement plan
• Produce a stakeholder engagement plan
• Gain consensus on project objectives by meeting with all stakeholders
• Ensure that the stakeholder register is complete and updated

A medium-sized company is developing into a new market. However, the company does not have prior experience in that market. A Project Manager needs to collect requirements. Which of the following two tools or techniques should the Project Manager apply? I. Product analysis. II. Create requirements traceability matrix. III. Prototypes. IV. Expert judgment.

• I and II only
• III and IV only
• I, II, and III only
• I, II, III, and IV